Freshwater Kids Frequently Asked Questions

We are glad that you are interested in Freshwater Kids, where we seek to welcome and engage each child with the transforming message of the Gospel to kids of all ages. Even at there young ages, we seek to allow God to use us to impact kids with the understanding of the Gospel and build a solid foundation of truth in a loving and safe environment.

Joining a new church and having your child participate in a kid’s ministry can be daunting. We want to make it as easy as possible for you to see what happens are Freshwater Kids. 

Answering a few questions you may have:

Where do I go when I arrive?
Enter through the front doors. On the left you will see a lighted up KIDS sign. There you will find a check-in table. We will be happy to help you sign up your children and show you around.

Who will be working with my child?
Every volunteer has had a successful background check and it will be renewed every 2 years. They also partake in yearly trainings.

How many adults will be present in a classroom?
There will always be at least 1 adult in a classroom, though we strive to have 2 adults assigned in each classroom.  If there is only 1 adult available, a youth helper will be assigned to assist.

How and where should children go to the bathroom?
From the nursery up to the 5-K room, there are jack and jill bathrooms in every classroom. Children can use the potty by themselves and come out in the classroom to wash their hands. 1st grade-6th grade can use the bathrooms in the main children’s hallway with a supervising adult waiting in the hallway.

Who and how will diapers be changed?
Diapers will be changed in the classroom by an adult with another adult in the room.

What is Freshwater's sick policy?
If a child comes into church sick, they will kindly be returned to their parents to ensure others are not exposed. If they have a fever or say they are not feeling well, their parents will be notified and the child will be taken out of the class.

Our Safety Policy
The children’s area is locked during the service and is not accessible. If there is someone found lingering, a member from the security team will address them and remove them from the children’s area.

Which doors are locked during FW Kids?
All door leading to the kid’s courtyard are locked during service times and not unlocked until after the service is over. The emergency exit in the kids hallway is always locked and is only there for an emergency evacuation.

Which doors are unlocked during FW Kids?
All kids classrooms will be unlocked and accessible through the secured children’s wing.

Who can pick-up my child?
A child will only be dismissed to the adult picking them up that has the matching numbered tag. If tag is lost, please visit the kids check-in station for assistance.

At what age can children leave the classroom without a parent picking them up?
All children must be picked up by an adult with a matching sticker.

How can I alert teachers of my child's allergies?
All children who have food allergies will have it written on their tag. Before a teacher gives any snack to a child, they will look at their tag to make sure they do not have a food allergy.

How often are toys and furniture in children’s ministry rooms sanitized?
All classrooms are cleaned throughout the weekly basis.

How are accusations of abuse to be handled?
If you find that any one from our team is breaking our policies and/or acting in a way that is inappropriate with your child, please inform Sabrina Schaab immediately. We will have a sit-down meeting with one of our elders to determine the best course of action.

We hope that you found this information helpful. If you have any further questions, please feel free to contact Sabrina Schaab, our KIDS Director, HERE.